Frequently Asked Questions

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Yes! We are fully insured. While we take precautions and are careful, things do happen. Our company and employees are fully insured to protect against any loss or breakage if to occur. 

Currently as of right now, we are still proud and honored to say we do not have any cancellation fee's. We do understand things come up, by chance if you get sick, or need to just re-schedule. Please give us a good notice of this(at least 24 hours) and be courteous, as we will do the same. Too many cancellations within a short notice will not be tolerated and altercations and/or cancellation of initial contract. We are not here to waste your time, please do not waste ours. :)

No, you do not! Surely, you can be home though. We want you to feel completely comfortable and we want to work around you. Just let us know which method, prior to coming to your home. A lot of client have keys left in a certain spot, (under a rug, plant, etc) or make a key. Whatever is easiest for you! We do ask for any personal, prized, possessions to be put up in a safe spot, but please note we will sanitize/disinfect, and/or leave your items be. You can trust us!